What happens if I cancel my monthly Pro or Max subscription?
You can cancel monthly Pro or Max at any time. Your store will continue working normally and you will still have full access to all Essentials features. Nothing will be blocked.
What happens after I upgrade to Pro?
After upgrading to Pro, you will receive a license key. Simply add this key in the Theme settings, and all Pro features will be unlocked immediately. There is no need to reinstall the theme, and your current customizations will remain unchanged.
Why do some features require Pro?
Pro features require additional development, maintenance, and support. The Pro tier helps us continue improving the theme while keeping the Essentials version accessible to all merchants.
What is considered a "small custom feature"?
Small custom features are minor tweaks or additions that can be implemented within a few hours — for example, a custom color scheme, a small layout adjustment, or a simple functionality tweak specific to your store.
How does support work?
Essentials users get email support with a 24-hour response time. Pro users get priority live chat support with an 8-hour response time. Max users get the fastest response times plus direct access to our developer via private Slack.
What does "Optimized for AI search" mean?
Our themes are built with semantic HTML and structured data that help AI-powered search tools (like Google's AI Overview and shopping assistants) better understand and surface your products to potential customers.
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* If you encounter serious theme-related bugs or performance issues that negatively affect your store's operation within 30 days of purchase, you may request a full refund for your order. Refund Policy